Our quality system
has been fully
certified to meet the requirements of
ISO 9001:2000.
Extensive use of Statistical
Process Control (SPC) accompanies
all critical processes, especially within manufacturing
and customer service. Statistical
engineering is utilized to optimize new
product designs so that they meet customer requirements
and provide the best match for materials and process.
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A
fully integrated Total Quality
Management System allows Astrolab
to direct suppliers, manage tools/gauges, materials
and process specifications while assuring proper maintenance
and calibration of
our equipment, personnel
training, non-conformance reporting,
analysis and corrective action.
In addition, the recognition and possibility of tracking
quality related costs are ever present.
WARRANTY:
All Astrolab products are guaranteed against defects
in materials and workmanship for a, period of one (1)
year from the date of shipment. However, in case of
an abused or misused unit, Astrolab reserves the right
to determine with equity the possibility of replacement.
This warranty is the extent of Astrolab's liability
for its product and no other warranty is expressed or
implied, Extended warranty will be at an added cost
to the customer, All returns for any reason must be
authorized by Astrolab and returned, prepaid, for examination.
TERMS:
United States: Net 30,
FOB Warren, New Jersey Shipments made to unrated firms
are C.O.D. or upon receipt of cash in advance.
Foreign: Net 30,
FOB Warren, New Jersey Payable in U.S. funds or irrevocable
letter of credit.
Minimum order is $250.00
VISA, MASTERCARD, AMERICAN EXPRESS
SHIPMENT:
Domestic: Via UPS or customer specified carrier, Foreign:
Via air cargo.
Astrolab reserves the right to improve products and
change specifications without any obligation or notice,
Contact Astrolab for current information on any product.
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